Frequently Asked Questions
· What payment methods do you accept? We accept all major credit cards as well as PayPal and Echeck (limited to some countries). We use ClickBank for all our transactions. Clickbank are a world leader in internet payment processing and utilise very strong encryption and security protocols. If you do not want to use any of the above methods you can send us a Money Order or TT. Please email us for more details.
· How do I get my site/ service/ article/ train pics included in the book? We always want to hear from people who would like to contribute a chapter, supplementary report or who provide a service (such as a website) our clients would be interested in. We are also on the look out for case studies with pictures and how you did what you did. Please send us an email.
· How do I become an affiliate? Please go here to make money by telling people about us
· I want more advanced “how to” content. My Weblog (Bonus #4) is jam packed with step by step articles with pictures and tips. You should also check out my advanced Model Train book here: http://www.UltimateGuideToModelTrains.com
· How do I receive the book and bonuses? At this stage the book and bonuses are only available in softcopy. Upon clicking “order” you will be taken through a simply yet secure payment process. Then you are given your license code. You will then be emailed your book and bonuses straight away, as well as being automatically sent to your download page where you can download the book and bonuses if you don’t want to wait for the email. To register your book the first time you open it, just enter your licences code, name and email. The process is fast, easy and explained step by step.
· What sort of technical support do I get? If you’re not very computer savvy don’t worry! We have a comprehensive help system as well as a very detailed step by step procedure to get access to your product. I like to keep a very personalised level of service so rest assured we are here to help and ensure you enjoy your new model train guide as quickly and easily as possible!
· What age group is this book appropriate for? This book is designed for everyone in a clear easy to read format. The great thing about model trains is that all ages can enjoy them!
· Will it take ages to download? No! Depending upon your connection speed, download time will vary. However, over a 56k modem it takes only approximately 2 minutes.
· Are my credit card details secure? Yes! We use the world leader in internet payments, ClickBank. Clickbank is VeriSign secure and are considered the world’s most secure credit card payment provider. In order to process payments with Visa and Mastercard credit cards, Clickbank requires: the CVV2 or CVC2 security code. This 3 digit code is found on the back of your credit card. This ensures the physical card was used. You can also use Paypal if you’d prefer.
· What format do I get my book in? The book is in our special ebook software. It basically looks like a website and you can easily print it as well as navigate around. Your computer only needs Internet Explorer 5.0 to view the book. If you have a very, very old computer we can always send it to you in a different format. Your bonuses are in PDF format. The book and bonuses are viewable on both Mac and Windows systems. In order to view a .PDF file, you need Adobe Reader. You can get it free here http://www.adobe.com/products/acrobat/readstep2.html
· Do you have a guarantee? Yes! We have a full 45 day money back guarantee! That’s plenty of time to really take a good look at the book and bonuses. If you are not completely happy after reading the book, simply contact us with as much of your order information as you can remember (email address used, date of order, or receipt number etc). The special bonuses #4 (my Weblog address filled with a lot of articles, step by step examples with pictures and great tips) and #5 (Special Report on “How To Save Up To 60% On Your Model Trains!”) are yours to keep regardless as my gift to you!
· Can I link to you or will you link to me? Most likely yes! Please go here to make money by telling people about us or simply place a link on your site and send us an email.
©2007 Albert Williamson